Case Studies

I did some case studies about people not moving in in the bus, here is what I did.

People Not Move In In the Bus

In some case, the bus entrance in Singapore is only the front entrance and people cannot alight the bus from the rear door, that caused some people may not move in or cannot alight the bus because of people not moving in the bus and remain staying on the entrance or standing near the poles that blocking the way people move to the rear of the bus. Not like in other country, people can enter from both the front and rear door as they can fit all the bus without any people blocking the way on the front part of the bus.

SBS Transit SG Article

http://www.sbstransit.com.sg/doyouknow/campaign_Move.aspx

A common complaint among bus commuters is overcrowding – especially during peak hours. In fact, SBS Transit received an average of 2.3 complaints every day from commuters who failed to get on board the bus.

But it is not always a case of insufficient capacity. Investigations based on records generated by the bus system on board as well as some public feedback have shown that commuters are sometimes responsible for this situation too – they don’t move to the rear, preferring instead to cram themselves at the front of the bus.

Very often, it is noticed that the front part of the bus is crowded with commuters when there is still space at the rear. This has caused difficulties for commuters at the bus stop to board the bus and sometimes this can result in them being late for their appointments, as they have to wait for the next bus. This prolongs the time spent by the bus at the bus stops which extends the traveling time of the journey for all passengers on board.

In a move to address this situation, SBS Transit today launched a ‘Move to the Rear’ bus campaign. Land Transport Authority Chief Executive BG (NS) Yam Ah Mee, said at the launch: “Today’s event is very timely since as you know, Singapore is working to make public transport a choice mode. Today is an ideal time not only to encourage our fellow commuters to ‘move to the rear of the bus’ for the sake of getting more people on the bus. Today is an ideal time to encourage our fellow commuters to consider all of things happening to make public transport a desirable choice for everyone.